We ask everyone who uses Robnb for a few pieces of information before they travel on Robnb. Guests need to have this info completely filled out before they can make a reservation request. This info helps make sure hosts know who to expect, and how to contact the guest.

Robnb’s requirements for guests include:

Full name

Confirmed email address

Confirmed phone number

Profile photo that shows their face

Introductory message

Agreement to house rules

Payment information

Hosts won’t see guest’s real email addresses, even after they book. Instead, hosts will see a temporary Robnb email address that forwards their messages to the guest.