There are a few ways to book spaces on Robnb. Some hosts want to get to know a guest before they confirm a reservation while others prefer to reduce the time it takes to manage requests by using Robnb's Instant Book feature.
Buttons to book a stay on Robnb
The Request to Book button sends a reservation request to a host for the specific trip dates you select. The host has the option to either accept or decline the request, or ask you questions about your trip. When a host responds to your request, we send you an email to let you know. If they don't respond within 24 hours, your request simply expires.
The Instant Book button immediately confirms your reservation and closes the host's calendar to other incoming requests. We send you a receipt by email with your trip's details, and your host may follow up with you, too.
The Contact Host button lets you start a conversation about their space and hosting style through our secure messaging system. You can use our messaging system to discuss trip details, request special prices, or ask about specific amenities.
Payment and confirmation
Whether you use the Request to Book button or the Instant Book button, we'll ask for your payment details so we can hold your reservation.
If you use the Request to Book button to send a request, the host has 24 hours to respond. We won't charge your payment method until the host accepts your reservation. Once the host accepts, we process your payment and send you a congratulatory email that includes your receipt, trip details, and best wishes for a great trip. If you don't hear back within 24 hours, your request automatically expires.
If you use the Instant Book button, your reservation will be immediately confirmed and we'll process your payment right away.